Copy the discount code from the product page,and then apply the discount code at check out.

If you are still unsure about the location, please click on the Discount Code FAQ to view.

No.Discount codes cannot be combined.Only one code can be applied per order.

1）The discount code is not applicable to the specific items you want to buy

2)The discount code wasn't entered correctly

3) The discount code has expired

4) The discount code is not from Teswing's official website

If you have any questions,please feel free to reach out to our customer service team:support@teswing.com

After three years of continuous research and updates, we have visited and learned from 100 factories, establishing partnerships with 24 of them to gain first-hand resources. Furthermore, we have our own independent production facility spanning 5000 square meters. We are committed to providing high-quality, durable, and environmentally friendly products, offering a variety of styles and models to meet your diverse needs. Our products are easy to install and come with detailed installation instructions to ensure your ease of use. Teswing's products not only offer excellent value for money but also prioritize customer needs and continually update our products to provide personalized service.

Through three years of continuous research and updates to ensure our products maintain a leading position in technology and performance. We select components carefully, iterating and eliminating unsuitable ones, ensuring no unnecessary choices in each part, offering only the best options for your needs, and guaranteeing efficient purchasing and product quality. We offer primarily factory-direct pricing, reducing the possibility of markup. Customer satisfaction is our top priority. We continuously optimize transportation for faster product delivery. You can provide feedback and suggestions at teslawingh@gmail.com, and we always listen to your needs as our loyal audience.

At present, most of Teswing's products have differences between the plastic standard version and the carbon fiber version.The difference between these two materials is as follows:

1. Plastic Version: The plastic version is typically made from lightweight and sturdy plastic materials, offering good durability and impact resistance. They are generally more cost-effective, suitable for everyday use, and provide basic protection.

2. Carbon Fiber Version: The carbon fiber version is crafted using high-strength carbon fiber materials, known for their excellent lightweight properties and strength. This style is typically lighter, offering a higher level of performance and protection. Carbon fiber versions are often considered a premium choice and are suitable for users who prioritize both performance and aesthetics.

You can choose the material version that suits your needs and budget.

Teswing products offer more options for customization to meet customers' specific needs, including personalized design, specifications, colors, sizes, and more. Through personalized customization services, customers can obtain unique products that better cater to their specific requirements and preferences.

We have established dual offices in both New York and Hong Kong to facilitate quicker product logistics, ensuring faster delivery of your orders. Additionally, the dual office setup enhances the efficiency and satisfaction of our daily staff operations. Having two shipping locations also minimizes the risk of inventory buildup, reducing the error rate.

We accept unconditional returns. If the product has issues of its own, you can follow the return terms process, and it won't cost you a penny. If it's simply because you no longer want the product, we also accept returns, but there will be some shipping charges. We adhere to the principle of putting customers first and strive to ensure your maximum benefit.

Domestic Ground, your order should arrive within 7-10 business days from the date the order was placed.

Domestic Priority: 5-7 Business days from the date the order was placed

International First Class: 15-20 business days from the date the order was placed

International Priority: 10-15 Business days

Please contact us if you require 5-7 day or express shipping services for your order.

We accept debit and credit cards, as well as money orders as payment (personal checks are not accepted). Our accepted forms of payment include Visa, Mastercard, Apple Store Pay, Discover, and Paypal.

Yes, after you place your order, our system will process the transaction, and your debit/credit card will be charged immediately for all online orders. In the event that an item is out of stock or on backorder, we will inform you, and the corresponding refund will be processed within 3-5 business days.

We will promptly inform you through email or phone if we find that any of the parts you've ordered are unavailable or discontinued. Please note that we do not provide a back-order option. In the event of items being out of stock, you will receive a refund within 3-5 business days.

Indeed, you can only make additions to an existing order that has not yet been processed and assigned a tracking number. Once an order has been processed, we are unable to make any modifications. If you need additional parts, you will need to either place a new order or get in touch with us to create a new one.

If you want to change your order or cancel your order, you must contact our online customer service or customer support email: support@teswing.com within 12 hours of placing your order and send us both your request and order number so that we can quickly install your request to solve the problem.

We will reply to you as soon as we receive the information on working days, if you do not receive our reply immediately, please do not worry, we are just on vacation, working days we can still deal with you in time!