1) Normally, Order processing begins after payment, and your items will be ready for shipment within 2 business days. Please note that during holidays or weekends, there may be a slight delay.
1) Free shipping worldwide for orders over $100 USD. (Our customer service may contact you to make up a small portion of the shipping cost for areas such as Puerto Rico islands)
2) For orders under $100, the shipping cost depends on the weight, size (volume weight), delivery area and shipping company, please contact our online customer service for details.
3) Here is a list of specific countries we can deliver to.
【North America】: United States, Canada
【Australia】: Australia, Papua New Guinea, New Zealand
【European Region】: Ireland, Austria, Belgium, Denmark, Germany, France, Finland, Canada, Luxembourg, Malta, Norway, Portugal, Sweden, Switzerland, Spain, Greece, Italy, United Kingdom
【Southeast Asia】: Philippines, Cambodia, Malaysia, Mongolia, Thailand, Singapore, Indonesia, Vietnam
【South Asian Countries】: Pakistan, Laos, Bangladesh, Nepal, Sri Lanka, Turkey, India
【Middle East and Latin America】: Argentina, United Arab Emirates, Panama, Brazil, Belarus, Poland, Russia, Colombia, Cuba, Guyana, Czech Republic, Peru, Mexico, Ukraine, Hungary, Israel, Jordan
【Africa】: Oman, Egypt, Ethiopia, Estonia, Bahrain, Bulgaria, Botswana, Burkina Faso, Congo (Brazzaville), Congo (Kinshasa), Kazakhstan, Djibouti, Guinea, Ghana, Gabon, Qatar, Cayman Islands, Ivory Coast, Kuwait, Croatia, Kenya, Latvia, Rwanda, Romania, Madagascar, Mali, Morocco, Mozambique, Niger, Nigeria, Senegal, Cyprus, Saudi Arabia, Tunisia, Uganda, Syria, Iran, Chad
【Asia】: Syria, Myanmar, Afghanistan, Iraq;
【Americas】: Dominican Republic, Trinidad and Tobago, Cayman Islands, Chile;
【Africa】: Réunion Island (France), Zambia, Libya;
【Europe】: Azerbaijan, Slovakia.
1) Express delivery. DHL, UPS, FedEx, TNT Express
2) Standard shipping. EMS, China Post, Hong Kong Post, Singapore Post, Registered Mail, etc. Please note.
1. When you choose express or standard shipping, Teswing will choose the most suitable shipping method.
2. If you have any request for a specific shipping method, please leave a note in your order.
3. After completing your order, you will receive an email requiring you to confirm the shipping method and tariff value, please keep the email from Teswing in your whitelist.
4. Once the package is shipped, Teswing will update the tracking number on the website and you will receive an email directly with the tracking number.
1) Goods not subject to customs duties
For some EU countries, such as UK, France, Italy, Germany, etc. We may choose some duty-free channels for shipping. The shipping declaration value we will write lower than the actual value.
DPD: 10-12 business days
Yanwen special line: 10-20 business days
Registered mail: 7-15 business days
For Russia, Brazil and other countries, Teswing can directly choose EMS as the default shipping method. If you choose express shipping or have special requirements, we will inform you by email.
Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different restrictions on delivery locations. For example, so far only EMS is available for Russia, but other shipping methods such as DHL, UPS cannot reach Russia. In this case, our customer service staff will give you some guidance.
When buying goods from other countries, it is the responsibility of every buyer to pay customs duties.
Some countries may require a tax ID for shipment and in order to pass through customs in these countries you must add the customer's tax ID to the shipping label.
Brazil. CPF/CNPJ No.
Italy. CF/PEC)
South Korea. Personal Customs Clearance Code = PCCC
Please make sure that you provide the correct phone number along with your shipping address as this is very important for delivery. The shipping company needs it to inform you that your items have arrived at your final address.
If your address is a remote location, an additional remote location fee (approximately $38) will apply. DHL Remote Area Check: http://dct.dhl.com/
Return Period:
Special Cases:
Eligibility Criteria for Returns:
Return Process:
Costs:
Damage and Incorrect Shipment:
We recommend that you check the contents of your order immediately upon receipt. If you find that the goods are defective, damaged, or you have received the wrong items, please contact us immediately so that we can assess the issue and correct it as soon as possible. Our ultimate goal is to ensure that you are 100% satisfied.
Upon verification, if the product you received is damaged or has quality issues before use, we will negotiate with you about reshipping or refunding. Of course, all related shipping costs will be covered by Teswing, so you can rest assured about this.
Refunds (if applicable):
Please Note:
Teswing Tesla Model Y Trunk Organizer Side Storage Box
Exclusive Tesla Accessories
Easy to install
The New Upgrade
Frequently asked questions
Get quick answers to common questions about our upgrades for Tesla Model Y and Model 3. For more detailed information and additional queries, please refer to our Help Center.
Do I need to install it on both sides?
Will there be any noise after installation?
Will a trunk mat affect the installation of the Tesla Trunk Organizer Side Storage Box?
Is the magnetic suction of the flip cover strong? Will it affect normal usage?
Is it necessary to install a bottom storage box after installing the Tesla Trunk Organizer Side Storage Box?
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